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In her final corporate role, Rocky returned to CX and delivered a transformative internal workshop that reached the entire organization, including the C-suite. Her efforts sparked a company-wide movement focused on sustainable culture and work-life balance.

At Gartner, Rocky excelled as a top-performing Retention Programs Manager. She led high-risk, high-value engagements that required collaboration with Executive Partners, VPs, CX, and Sales. She used strategic influence and persuasive communication to retain and grow the company’s most critical accounts.

In her B2B ABM Client Onboarding Manager role, Rocky worked cross-functionally to shape first impressions and ensure operational excellence. She helped create a client-first culture by influencing marketing, sales, CX, and operations teams to function as one high-performing unit.